In short
PrismaNote is a web-based alternative to Bransom Bsmart that runs your EPOS, jewellery stock, webshop and customer marketing from one product database. Switching starts with a review of your current setup and a sample data export, so you know exactly what transfers before you commit.
Is It Time to Look Beyond Bransom Bsmart?
Most jewellers don't change software because of one big problem, but because of small daily frictions that add up. If you recognise two or more of these, a switch is worth evaluating:
- You update stock or prices twice: once in Bsmart, once in your webshop.
- Items sold in the shop still appear as available online.
- You can only check stock or sales at a specific workstation in the shop.
- Staff rely on workarounds, spreadsheets or paper notes for repairs and special orders.
- Adding a marketplace, email tool or second shop feels like a separate project.
None of these mean your current system is wrong. They mean it is worth checking whether a connected system would save your team time.
What Changes When You Switch to PrismaNote
Three things Bsmart users notice first.
Your webshop and shop share one stock
Sell a ring at the counter and it disappears from your jewellery webshop automatically. Prices, photos and descriptions are managed once.
You can run the business away from the counter
Check stock, sales and orders from any browser, with access rights per staff member. Useful when you split time between the shop, suppliers and home.
Marketing and channels are part of the system
Customer records connect to email marketing for jewellers and supported online sales channels, so growth doesn't mean another separate tool.
For the full feature set, see our jewellery EPOS system, jewellery stock management and repair software pages. This guide focuses only on the switch.
Bransom Bsmart vs PrismaNote: What to Check
Use this checklist with your own setup in mind. The middle column is the question to ask about your current system; the right column is how PrismaNote handles it.
| Area | Check in your Bsmart setup | PrismaNote |
|---|---|---|
| Shop and webshop stock | Is stock updated automatically online when you sell at the counter? | One product and stock database shared by EPOS and webshop |
| Access away from the shop | Can you check stock and sales from home or a supplier visit? | Web-based access, with permissions per staff member |
| Repairs and special orders | Are repairs tracked in the system or on paper? | Repair workflow reviewed against your process during the demo |
| Sales channels | Which marketplaces and feeds do you use or want to add? | Supported channel integrations, confirmed per platform |
| Customer marketing | Can you reach customers by email without exporting lists? | Integrations with email marketing tools such as MailerLite |
| Multiple locations | How are stock transfers and reporting handled per shop? | Multi-location stock and reporting, set up for your structure |
| Data export | Which records can you export, and in what format? | Migration scope agreed after reviewing a sample export |
| Hardware | Which devices do you want to keep? | Compatibility check before anything is ordered |
Want to go through this checklist for your shop?
In a 30-minute switching call we compare your current Bsmart workflows with PrismaNote, row by row.
Moving Your Data: What Transfers and What to Check
The biggest question for Bsmart users is what happens to existing records. We never promise a full transfer before seeing your data.
- Usually the starting point: products, stock levels, suppliers and customer records.
- Needs a separate check: historical sales, open repairs, special orders and gift vouchers.
- Decided together: what to archive instead of migrating, so you start clean.
A sample export from Bransom Bsmart lets us confirm format, completeness and the realistic scope. See our implementation and migration packages for what's included.
Your Switch in 5 Steps
- 1
Review your current setup
We go through how you use Bransom Bsmart today: processes, hardware, integrations and the workarounds you want to get rid of.
- 2
Check a sample data export
You send a test export of products, customers and stock. We confirm what can be transferred and what needs a decision.
- 3
Configure and test
We set up PrismaNote with your products, users and integrations, and test sales, labels and stock flows before go-live.
- 4
Train your team
Staff learn the tasks they actually do: selling, finding products, handling repairs and stock.
- 5
Go live in a quiet period
We plan the switch around your trading calendar and stay available during the first days.
Want to keep your scanners and printers? We check them against the EPOS hardware for jewellers list before you order anything.
Comparing the Real Cost of Switching
Compare more than the monthly fee. Add up what your current setup really costs:
- Bsmart licence or subscription, plus support contracts.
- Separate webshop platform, plugins and email marketing tools.
- Hours spent each week re-entering products and correcting stock.
- Hardware maintenance and one-off costs for the switch itself.
Then set that against PrismaNote's plans and pricing. We put both side by side in a written quotation.
Is PrismaNote the Right Fit for Your Shop?
A strong fit if you…
- sell in-store and online, or plan to
- want access outside the shop
- run one or more shops with shared stock
- want marketing connected to customer data
Check carefully if you…
- rely on a bespoke Bsmart integration
- need highly specialist valuation workflows
- can't export your data from Bsmart
- are mid-way through peak season
Frequently Asked Questions
Is PrismaNote a good alternative to Bransom Bsmart?
PrismaNote is worth evaluating if you want your EPOS, stock, webshop and customer marketing in one connected, web-based system. Whether it is the right fit depends on the specialist workflows and integrations you rely on today, which we review with you before you decide.
Can I transfer my data from Bransom Bsmart to PrismaNote?
That depends on which data you can export from Bransom Bsmart and in what format. Product, customer and stock data are usually the starting point; historical sales, repairs and open orders need a separate check. We review a sample export before agreeing the migration scope.
Will I need to replace my existing hardware?
Not necessarily. We check your current scanners, printers, label printers and workstations against PrismaNote's requirements and tell you what can stay and what may need replacing before you order anything.
Can I keep my shop open while switching?
Yes, that is the aim. Data preparation, configuration and training happen alongside normal trading, and the go-live date is planned around your quieter periods rather than before Christmas or Valentine's Day.
How long does it take to switch from Bransom Bsmart?
The timescale depends on your data quality, number of locations, integrations and training needs. After reviewing your setup and a sample export, we agree a realistic plan with clear preparation, testing and go-live steps.
What does switching cost compared with staying on Bransom Bsmart?
Total cost depends on your package, locations, hardware, integrations and implementation. We compare it with what you spend today — including separate webshop, marketing and admin time — and provide a written quotation.
Plan your switch from Bransom Bsmart
Tell us how you use Bsmart today. We'll show the matching PrismaNote workflows, check your data and hardware, and give you a clear plan and quotation.