Goldsmith Software Built for Modern Studios
Run your goldsmith studio with less admin, fewer mistakes and more time at the bench.
PrismaNote is the all-in-one software for goldsmiths and jewellery studios. Manage repairs, custom orders, inventory, gold purchasing, webshop and customers in one connected cloud platform — built around the way you actually work.
- Repairs, custom orders and old gold in one place
- Built around the way a workshop actually runs
- Free trial — bring your own bench and try it
The difference for your studio.
Before PrismaNote
- Handwritten repair and custom order notes
- Spreadsheets for stock and gold
- Workshop disconnected from the till
- Manual customer updates on every job
- Double entry between systems
After PrismaNote
- Every repair and custom order tracked clearly
- Workshop, POS and webshop fully connected
- Gold purchasing and deposits built in
- Webshop and studio stock always in sync
- A modern, professional goldsmith studio
No disconnected systems. No lost notes. No complicated IT project.
Built specifically for goldsmiths.
Unlike generic retail software, PrismaNote is designed around the daily reality of a goldsmith studio.
Repairs and custom orders
Track repairs, custom work, statuses, deposits and workshop progress in one place — no more lost notes.
Workshop workflow
Designed around the daily reality of a goldsmith studio. Manage what's at the bench, what's waiting and what's ready for pickup.
Gold purchasing & deposits
Process gold purchasing and customer deposits directly in the system, with clear records for every transaction.
Sell what you make
Add handmade pieces and supplier products to one catalogue, sold in-store and online with synced stock.
Work from anywhere
Cloud-based goldsmith software. Access your studio from desktop, tablet and mobile — no installation, no worry.
Grow without chaos
Modernise your studio and serve more customers — without hiring extra admin or managing multiple systems.
One platform for your entire studio.
Counter till for the studio
Take partial deposits on custom work, cash out repairs and accept card without leaving the order screen.
Materials & pieces
Track loose stones, gold by karat, findings and finished pieces — with weights, costs and locations.
Bench workflow
Plan jobs at the bench, log time and materials, and keep customers informed at every status change.
Client book
A full history of every customer's pieces, repairs and preferences — handy when they walk in again years later.
Studio webshop
Publish unique pieces online the moment they leave the bench, with stock and pricing pulled straight from the studio.
Supplier & alloys
Order findings, stones and alloys from supported suppliers and mix them with your own handmade catalogue.
Why goldsmiths switch to PrismaNote.
Less paperwork at the bench
Repair tickets, deposits and customer updates are captured digitally — no more lost slips between the workshop and the front desk.
Nothing falls through the cracks
Every job has a status, owner and customer record, so handover between goldsmith and counter is seamless.
Premium customer experience
Quotes, progress updates and pickup messages go out automatically — your studio feels as polished as the pieces you make.
Know your workshop load
See open repairs, custom orders and gold positions at a glance, so you can plan the bench instead of reacting to it.
More hours at the bench
Fewer minutes per job spent on admin means more of your week goes into craftsmanship — and more pieces out the door.
Trusted by goldsmiths every day.
"Everything works exactly the way we want it. The system keeps improving and the team really listens to feedback."
"The POS works very smoothly. The automatic webshop connection is ideal for our studio."
"Every repair and custom order has a clear status. Customers no longer have to call us for updates."
"Gold purchasing and deposits are finally in one place — no more separate notebooks."
"It's straightforward and easy to use. Not an IT project — it just helps us run the studio."
Moving the workshop across is easier than you think.
Studio & workshop setup
We configure repair flows, gold purchasing, label printers and your webshop connection around your bench routine.
Hands-on training
Walk through real repair, custom order and gold purchase scenarios before you go live.
Migrate open jobs
Open repairs, customers, suppliers and stock are brought over so you don't lose work in the switch.
Start working
Open new tickets in PrismaNote on day one — usually faster than goldsmiths expect.
Start your free trial.
See how much smoother your bench, your counter and your customer communication run when everything lives in one place.
- Trial it with real repair tickets and custom orders
- Migration help for open jobs and customer history
- Friendly support that speaks workshop, not IT
- Designed for goldsmiths, watchmakers and studios
What your studio gets on day one
- Connected POS, inventory and webshop
- Repair and custom order workflow
- Gold purchasing and customer deposits
- Customer database with full order history
- Supplier catalogue with 1,000,000+ products
- Personal onboarding and training
Frequently asked questions.
What is goldsmith software?+
Goldsmith software helps studios manage repairs, custom orders, inventory, gold purchasing, sales and customer communication from one cloud system.
Is PrismaNote made specifically for goldsmiths?+
Yes. PrismaNote is built for goldsmiths, watchmakers and jewellers with workshops and webshops.
Can I manage custom orders and repairs?+
Yes. PrismaNote tracks every repair, deposit and custom order with clear statuses for you and your customer.
Does it support gold purchasing?+
Yes. Gold purchasing and processing deposits are built into the system.
Can I log materials, weights and stones per job?+
Yes. Each repair or custom order stores the gold karat, weights, stones and time used — useful for quotes, invoices and your records.
Do you help us migrate open repairs?+
Yes. Open repair tickets, customer history and supplier data are migrated with you so nothing on the bench is left behind.
Finally more clarity and control — without the chaos
No obligations, no sales pitch. We'll show you exactly how PrismaNote fits your business.